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Dynamics 365 Sales CRM Handling of Country Code dial

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Posted on by SammyJ

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How does Dynamics 365 Customer Engagement (CRM) store and manage phone number and country code in a separate field as "+44" or "+1" respectively?

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Inogic 748 on at

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Hi Sammy,

Dynamics 365 CRM does not store country code and phone number in two different fields. All out of the box phone number fields uses a single field. However, for the proper formatting purpose you could use custom control for your field.

Refer to the following field to enable phone number formatting for your field, https://www.inogic.com/blog/2017/02/controls-in-dynamics-365-for-mobile-app-input-mask/

Hope this helps!

Thanks

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