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Finance | Project Operations, Human Resources, ...
Suggested Answer

Where does my Purchase Credit Memo GO

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Posted on by 30

If i don't actually post my Purchase Credit Memo where does it hang out? I went to a different screen and now it is gone. So it has been saved and entered but not posted. I can't find it...

Please help and hopefully I am in the correct place to ask this qustions.

TIA

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,633 Moderator on at

    Are you using Dynamics 365 for Finance?  If so, you're in the right spot.  Next, we need to know which form you're using to enter the credit memo.  Accounts payable invoice journal or Pending vendor invoice?

  • Suggested answer
    Hana Xue Profile Picture
    Microsoft Employee on at

    Hi NatRRam,

    Are you looking for the page shown in the screenshot, if yes, you can find it in Retail & Commerce>Channel>Retail Store>Credit memo.  For more details, you can check the following link.

    pastedimage1683685155609v1.png

    Credit memo functionality on Dynamics 365 MPOS - Microsoft Dynamics 365 Blog

    Or you can check the link below, it is mentioned in the article that general journals can create purchase credit memos, you may need to view them in general journals.

    pastedimage1683685165166v2.png

    Create a credit note against a purchase invoice - Finance | Dynamics 365 | Microsoft Learn

    Best Regards,

    Hana

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