Hi,
I'm not sure how to phrase this question but I hope you guys can assist me.
We have two document ids for Return. One is Credit and other is RA for return authorization. They both have their own running number. RA has a prefix and then the next number while the credit only have numbers. Today, the next number for the RA changed to the same next number as the Credit. I checked the table SOP40200 and the modified date for both Credit and RA is 2012. So not sure how to troubleshoot this. When we do RA, we do it from Sales Transaction entry from Additional >> Create Return so we cannot change the number because it's coming from SOP Setup. I was trying to recreate it but no success.
I am new here and I don't know if there are triggers or anything that might be doing this. Have any of you experience this? Please advise.
Thanks.
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