Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

How to troubleshoot runtime error on microsoftcrmportals.com ?

(0) ShareShare
ReportReport
Posted on by

Today we suddenly could not access our (development/trial) crmportal anymore.

My question is, how can we know that it is something we did, or not ?

This is the URL: dev209494.microsoftcrmportals.com

*This post is locked for comments

  • Suggested answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: How to troubleshoot runtime error on microsoftcrmportals.com ?

    If something goes wrong on Microsoft's Azure Server then probably we face this issue.

    Also, Every Azure Web App has one threshold limit, and that limit is basically the number of failure attempt to access the Portal. By default it's value set to 5. If it exceed in particular interval of time. Azure automatically stop that webapp and start after few seconds. During this interval if someone's try to access the portal, He/she might get server Runtime Error message.

    This is the one case I am assuming, But it might be some other cases too which being caused of this problem.


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

  • RE: How to troubleshoot runtime error on microsoftcrmportals.com ?

    Restarting did not help this time.

    And that is what I meant, how can I know what the cause of the failure is ?

    Today it works again, so we can continue, but for the future I would like to know how to diagnose this issue.

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: How to troubleshoot runtime error on microsoftcrmportals.com ?

    Try restarting your portal in Office Admin center. Possibly that will help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans