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Expedia’s flight cancellation policy is a crucial consideration for travelers who may need to modify their plans. The policy can be somewhat complex, depending on several factors including the type of ticket purchased, the airline’s rules, and the timing of the cancellation. Here’s a comprehensive overview of Expedia's flight cancellation policy to help you navigate the process effectively.
Expedia offers various types of flight bookings, each with its own cancellation rules. Generally, the cancellation policy for flights booked through Expedia includes:
Non-Refundable Tickets: Most of the time, if you purchase a non-refundable ticket, you will not receive a refund if you cancel your flight. However, you might be able to get a credit or voucher for future travel, depending on the airline’s policies. Some airlines may charge a cancellation fee.
Refundable Tickets: Refundable tickets usually offer more flexibility. If you cancel a refundable ticket, you can often receive a full refund, though there might be certain conditions or fees applied.
24-Hour Cancellation Rule: Expedia adheres to the airline's 24-hour cancellation policy. This rule generally allows you to cancel your flight within 24 hours of booking without incurring a fee, provided you booked your flight at least seven days before the departure date.
If you need to cancel your flight, you have a few options:
Online Cancellation: You can manage your booking and cancel your flight online through the Expedia website or mobile app. Log in to your account, navigate to “My Trips,” select the booking you wish to cancel, and follow the instructions.
Phone Cancellation: For assistance or to cancel by phone, you can call Expedia's customer service at 888-722-2023. This option is useful if you have specific questions or issues with your booking.
Contacting the Airline: In some cases, especially with third-party bookings, it might be necessary to contact the airline directly for cancellations. The airline’s cancellation policy will apply, and they can provide you with specific instructions or options.
Cancellation Fees: Depending on the airline and ticket type, cancellation fees can vary. Some airlines charge a flat fee, while others charge a percentage of the ticket price. Always review the airline’s policy before canceling.
Refund Processing: Refunds for canceled flights typically take several business days to process. If you used a credit card, the refund will be credited back to the same card. For other payment methods, the refund will be issued according to the payment method used.
Travel Insurance: If you purchased travel insurance through Expedia or another provider, check your policy to see if it covers cancellations. Travel insurance might offer coverage for cancellations due to illness, emergencies, or other covered reasons.
Changes to Itinerary: If you need to change your flight instead of canceling it, Expedia allows you to make changes online or by phone. Be aware that changing a flight might incur additional fees or fare differences.
COVID-19 and Other Exceptions: During special circumstances like the COVID-19 pandemic, airlines and travel agencies, including Expedia, have adjusted their policies to offer more flexibility. Check the latest updates and policies related to such circumstances.
Understanding Expedia’s flight cancellation policy can save you time and money if you need to change your travel plans. Whether you booked a non-refundable or refundable ticket, or if you need to act within the 24-hour cancellation window, knowing your options and potential fees will help you make informed decisions. For assistance, Expedia's customer service at 888-722-2023 is available to guide you through the process. Always review the specific terms associated with your booking and consult with Expedia or the airline if you have any questions.
