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Last night we had an issue with the Forms Printer Delivery System sending out the wrong invoice in the attachments. This only happened between 10pm and 10:20pm for about 6 invoices. The user would go into sales inquiry pull up the invoice print it then select Deliver to email the invoice as a pdf attachment to the email in the customer card. When we went to outlook this morning and opened up the sent folder to check out the invoice that were sent out we noticed that even though the email subject stated the correct invoice number to the correct customer, the attachment showed something comepletely different. In the same Attachment it pulled in other several invoices not releated to the customer at all. This caused a big problem because it exposed some of our customer to other customer and this could potentially cause us to lose business. We have been using this feature for many years and we have never experience this. Has anyone seen this or heard of this happening? Is there a log somewhere i can see of the sent items? I tested it this mornig with the same 6 invoices and they all worked like normal but i need to get a report on what happened and how i can prevent it in the future. Thanks in advance for any help.
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