Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Hierarchical relationship on Product

Posted on by Microsoft Employee

I am trying to add a hierarchical relationship on the Product entity, however the setting is greyed out:

Is this by design, and can I change it so that I can create hierarchical vizualisations on custom relationships on the Product entity?

384208.Capture.PNG

*This post is locked for comments

  • Suggested answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Hierarchical relationship on Product

    Hi Jacob,

     there is, already, a hierarchy relationship for the product entity (Parent Product) - you can see it under Hierarchy Settings ("product_parent_product")

     Also, you can only use one 1:N relationship per entity as a hierarchy relationship, so you can't add another one.. Besides, if you look at the managed properties of the Product entity, you'll see that it's set up in such a way that you cannot change the hierarchy relationship.

     Long story short - I don't think you can do what you are trying to do (instead, try using that default relationship)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans