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Microsoft Dynamics CRM (Archived)

Hierarchical relationship on Product

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I am trying to add a hierarchical relationship on the Product entity, however the setting is greyed out:

Is this by design, and can I change it so that I can create hierarchical vizualisations on custom relationships on the Product entity?

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  • Suggested answer
    ashlega Profile Picture
    34,477 on at

    Hi Jacob,

     there is, already, a hierarchy relationship for the product entity (Parent Product) - you can see it under Hierarchy Settings ("product_parent_product")

     Also, you can only use one 1:N relationship per entity as a hierarchy relationship, so you can't add another one.. Besides, if you look at the managed properties of the Product entity, you'll see that it's set up in such a way that you cannot change the hierarchy relationship.

     Long story short - I don't think you can do what you are trying to do (instead, try using that default relationship)

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