An incorrect Balance is created when you apply a base currency payment to a foreign currency invoice

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Posted on by Hector Herrera

Customer-Trial-Balance-All-Documents-MC-_2D00_-08.620MC_2D00_3.pdf

Customer-Trial-Balance-All-Documents-MC-_2D00_-08.620MC_2D00_2.pdf

Hello

I just migrated from SL2011 to Version SL2015 CU2

In 2015, the case of cross-currency partial payment application is being presented, from where instead of considering the exchange rate of payment date, is been used the exchange rate of the invoice record for conversion.

In versions 2011 and 2018, is using the payment date exchange rate. Which is correct.

Example:

STEP 1.

Date : 24 FEB 2020 Currency Rate $15.00

INVOICE : US 100. 00 BASE: 1,500.00

PDF : Customer Trial Balance All Documents MC - 08.620- 1

STEP 2.

DATE: 28 FEB 2020 Currency Rate $20.00

Payment is recorded in base currency, for the equivalent of foreign currency by 50%.

$50.00 US - Base Currency 1,000.00

PDF Customer Trial Balance All Documents MC - 08.620- 2

STEP 3.

DATE: 28 FEB 2020 Currency Rate $20.00

The payment is applied to the corresponding invoice, must remain in the Customer Balance :

$50.00 USD and $750.00 in Base Currency

The application process uses the Currency Rate of the invoice, remaining on the customer's balance:

$33.33 US and 499.95 in Base Currency

PDF Customer Trial Balance All Documents MC - 08.620- 3

I should mention that if the payment is fully applied, the process is done correctly.

Thanks

Customer-Trial-Balance-All-Documents-MC-_2D00_-08.620_2D00_-1_5F00_.pdf

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Answers (1)

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CFROTON 4,710 on at

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RE: An incorrect Balance is created when you apply a base currency payment to a foreign currency invoice

Hello,

You may have to create a case in support to get the Hotfix.

KB 3045209.

BUG #: 35203

Symptoms

Consider the following scenario in Accounts Receivable in Microsoft Dynamics SL:

You enter an invoice in a foreign currency.

You apply a base currency payment to the invoice.

When you do this, you notice that an incorrect realized gain or loss is calculated. This causes the payment application batch to suspend.

Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

This problem was reported as issue number 35203.

Best Regards,

Jana MacDonald
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Erich Strelow F 1,642 on at

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RE: An incorrect Balance is created when you apply a base currency payment to a foreign currency invoice

Sorry, the AR version of the bug is filed under KB 3045209.
Hector Herrera 80 on at

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RE: An incorrect Balance is created when you apply a base currency payment to a foreign currency invoice

Thank you Erich

Article 4338772 refers to the AP module mentioning that is resolved in SL2015 CU2

The case I report, is in the AR module, I have installed the SL 2015 CU2
Suggested answer

Erich Strelow F 1,642 on at

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RE: An incorrect Balance is created when you apply a base currency payment to a foreign currency invoice

I recall reading about this in the hotfix list. Check out KB article 4338772.

KB4338772