If I create a sales invoice and then click the print button and select both email and print in the print options window that follows, it only emails the document. It does not print it. If I go into the document and remove the email address (To address) and tell it to print and email again. The Word Template prints but the email fails. I'm not surprised that the email failed...I didn't have an email address! What surprises me is that I can't do both at the same time. I can just select print or email and it will do what I selected. However it will not do both given a valid email address and Word template.
A client pointed this out to me and said it used to work before the upgrade or service pack. I don't know the client that well and what version they were on prior but they are on GP 2013 R2 (build 1826). It's like the email suppresses the printing in some way.
Is this normal with GP 2013 R2? Any way to still do both?
Thanks
Regards
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