225
Hi community,
is there a way to have a specific email template to automatically be used when a user starts composing a new email from within a Case[incident] or Work Order[msdyn_workorder]?
Basically I just want a "default template" to be used for any email composed for a Case or Incident. Any suggestions?
*This post is locked for comments
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
