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Microsoft Dynamics CRM (Archived)
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Dynamics 365 Online and OneLogin SSO

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Posted on by 130

A very good afternoon to you all,

I wondered whether anyone had any experience of setting up One Login to work with Dynamics 365 online. We're having some issues with the connector they have provided and they are saying that it's a Microsoft issue - that the claims-based authentication isn't set up. From reading around it looks like this is enabled for online as part of the O365 suite. The One Login team have suggested that Dynamics isn't accepting the SAML token.

The authentication stuff isn't my specialty so I'm struggling a bit with helping our Tech Ops team out.

Appreciate any ideas, comments or suggestions.

We're getting this error when trying to use our standard link for the OneLogin tile: https://<urlbit>.crm4.dynamics.com/_common/error/errorhandler.aspx?BackUri=https%3a%2f%2f<charityname>.onelogin.com%2fclient%2fapps%2fselect%2f45316626%3fplugin_version%3dchrome_3.4.12&ErrorCode=&Parm0=%0d%0a%0d%0aError%20Details%3a%20Invalid%20URI%3a%20The%20format%20of%20the%20URI%20could%20not%20be%20determined.&RequestUri=%2fdefault.aspx&user_lcid=1033

I've replaced our full URL with the <urlbit> and my onelogin account too.

Kindest regards and have a wonderful evening,

Matt

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I have the same question (0)
  • Ben Thompson Profile Picture
    6,350 on at

    https://community.dynamics.com/crm/f/117/t/208876 has a previous discussion regarding SAML2 support and https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/active-directory-claims-based-authentication has Microsoft's documentation.

    As you can tell from the first link very few suppliers seem to do things the way Dynamics are expecting it to look like. 

  • MattTaylor Profile Picture
    130 on at

    Hi Ben,

    Thanks for that, I did see that post and had a read through but couldn't find anything that would help. I did speak to Microsoft and they are now having a look - they suggested that with everything they've seen it "should" work.

    I just wanted to see whether anyone else had previously used OneLogin and had a solution.

    Cheers,

    Matt

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