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Dynamics SL 2015 CRRuntime conflict with Sage creates ROI.exe error

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Posted on by Mike Alexander

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I see other forum posts about this from 2018 when Sage updated their CRRuntime version, but no resolution.

According to our vendor, MSDSL 2018 is still running the same old version of CRRuntime as our 2015 install.

Anyone know of a workaround or impending fix?

Thanks,

Mike

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Mark E 6,451 on at

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Do you have the full version of Crystal Reports installed? If not, here's how you can resolve the issue

Link on how to get Sage Fixed Assets (SFA) and Dynamics SL (SL) clients to co-exist on a single PC

https://www.boyerassoc.com/dynamics-sl-sage-fixed-assets/

Essentially, you cannot have the full Crystal Report Writer that comes with Dynamics SL installed on the PC running SFA

As long as this is the case, SFA and SL should work together

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Mike Alexander 5 on at

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Thanks Mark,

The link you listed is dead, but I did find SAP Crystal Reports 2011 for Sage v14.0.3.613 installed.

I'll try removing that.

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Laura 460 on at

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Here's a link to the same on the community

https://community.dynamics.com/sl/b/slboyerassociates/posts/dynamics-sl-and-sage-fixed-assets-2018

We were getting an ROI.exe stopped working. We took the shorter route and found another workstation to run Sage on.

There are links on Sage's site that address the same issue.

https://support.na.sage.com/selfservice/viewContent.do?externalId=89103&sliceId=1

Laura

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