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Disabling OPOS scanner at tender screen

Posted on by Microsoft Employee

Anyone know How to Disable barcode scanner at the tender screen, or getting rid of the tender screen if a item is scanned at the scanner, and not use the item barcode as the cash amount and tender the transcation?

Thanks in advance.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Disabling OPOS scanner at tender screen

    This does not work for other countries where they have very large currency numbers entered, like Jamaica - especially for one that has Wholesale as well and sells larger amounts of merchandise.

    I will look into the Scanner programming.

    thx

    Mike

  • Ron Rahhal Profile Picture
    Ron Rahhal 545 on at
    Re: Disabling OPOS scanner at tender screen

    For tender types such as Credit Card, Check, and Store Account, select "Prevent Cashier Overtendering".  For cash, simply enter a Maximum Amount greater than your largest cash sale.  For example, if you never take cash over $2500, enter $2999.99.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Disabling OPOS scanner at tender screen

    If you do prevent Cashier over tendering, it will only allow exact amount on the receipt to be entered on tender screen.

    example: if the purchased total was $5.63, and the customer paid with a $20.  This option will not allow you to put $20.00 in the tender screen, it will only allow $5.63.

    So here is a solution that I kind of figured out using all the answers.  I created 2 cash tender types.  The first tender type I have sent the limit of $500.00, which is more then enough for the retail side of my business.  The second tender type is have placed last on the tender screen well below the rest of the tender types, which does not have a limit, and is used only for my wholesale business.

  • Alwani Profile Picture
    Alwani 710 on at
    Re: Disabling OPOS scanner at tender screen

    One way to avoid this , select in Tender Type " Prevent Cashier overtendering" in SO > Manager > Database> Tender Type.

  • Suggested answer
    Ron Rahhal Profile Picture
    Ron Rahhal 545 on at
    Re: Disabling OPOS scanner at tender screen

    If you have a business that accepts more than $999.99 in cash (or check, or credit card), simply increase the value in the Maximum Amount field.  Say $9999.99.  That's still far less than the 12 digits in a typical UPC code.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Disabling OPOS scanner at tender screen

    What if item retail price is 1500$ and customer pays 1500 cash. how it gonna be tendered

  • Verified answer
    Ron Rahhal Profile Picture
    Ron Rahhal 545 on at
    Re: Disabling OPOS scanner at tender screen

    There is a much simpler solution.  In Manager, go to Database | Tender Types.  Choose a Tender Type (say, Cash) and select Properties.  Then click the Verification tab.  In the Maximum Amount field, type 999.99.  If you then enter an amount in POS as $1000 or more (as would happen if you scanned a bar code in the Tender Screen), you'll get a message stating that you've exceeded the Maximum Amount allowed.  This will allow you to clear the screen and continue the transaction in the normal way.  Repeat for Check, Credit Card, etc.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Disabling OPOS scanner at tender screen

    I presume when you scan one item it directly goes to tender screen without going to next line.

    is it?

    If that is the issue, check the scanner manual, there you will be able to configure scanner by scanning setup barcode on the manual to make it enter mode when each item scanned

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