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I want to make a return for a transaction i did, when ever i select the transaction this error message appear "he transaction does not have any item that can be returned"
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Hello Kemo,
Did you try to create a return order or what did you try doing exactly?
Would be great if you could provide us with more details here.
Some supporting screenprints would certainly help.
Many thanks and best regards,
Ludwig
Hello Ludwing,
yes am trying to make a return order the thing that is happening here is that i choose the customer and system displays for me products that are not related to this customer
Do you know if modifications have been made to the return order form?
Can you also let us know the exact AX version that you are operating?
No modifications have been done, am working on 2012 version
What AX2012 version, RTM, R2, R3 and which CU?
Best regards,
am sorry to tell u that i dont know because am a new intern in the company and they put me in charge to find the solution of this problem
If you click on the question mark symbol in the upper right hand corner of your application then a new window opens that shows the kernel and application version.
If you have that information you can check your version here: cloudblogs.microsoft.com/.../overview-of-microsoft-dynamics-ax-build-numbers
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