Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

return transaction

Posted on by Microsoft Employee

I want to make a return for a transaction i did, when ever i select the transaction this error message appear "he transaction does not have any item that can be returned" 

*This post is locked for comments

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: return transaction

    Hello Kemo,

    If you click on the question mark symbol in the upper right hand corner of your application then a new window opens that shows the kernel and application version.

    If you have that information you can check your version here: cloudblogs.microsoft.com/.../overview-of-microsoft-dynamics-ax-build-numbers

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return transaction

    am sorry to tell u that i dont know because am a new intern in the company and they put me in charge to find the solution of this problem

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: return transaction

    Hello Kemo,

    What AX2012 version, RTM, R2, R3 and which CU?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return transaction

    No modifications have been done, am working on 2012 version

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: return transaction

    Hello Kemo,

    Do you know if modifications have been made to the return order form?

    Can you also let us know the exact AX version that you are operating?

    Many thanks and best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return transaction

    Hello Ludwing,

    yes am trying to make a return order the thing that is happening here is that i choose the customer  and system displays for me products that are not related to this customer

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: return transaction

    Hello Kemo,

    Did you try to create a return order or what did you try doing exactly?

    Would be great if you could provide us with more details here.

    Some supporting screenprints would certainly help.

    Many thanks and best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans