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Microsoft Dynamics CRM (Archived)

Bookable Resource Booking auto generate

Posted on by 580

Hi,

I have a problem. When a booking is set as completed for a work order the system auto generates a new Bookable Resource Booking for the same work order.

That prevents my work order to have the status Open - Completed after I've completed the booking.

1. I set the booking as completed.

7331.pic1.png

2. The booking comes back as a new booking in my schedule board.

56568.pic2.png

Does anyone have a clue what could be causing this?

I've checked rules, workflows not sure why this is happening. It was previously working.

*This post is locked for comments

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: Bookable Resource Booking auto generate

    Is auditing turned on for Bookings? Have a look at the related views and if you haven't already for some clues.

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