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Hi
Here is the screen: https://ibb.co/S0X71JR
I have a problem with other payer and other receiver in invoice. Account payer and account receiver on the left in the window "Faktura niezależna" is correct.
Unfortunately, the invoice is not the same. The buyer account is in the recipient field and the customer account is in the buyer field. It should be the other way around. Any ideas?
Hello norbertb,
I cannot fully understand your issue.
Can you elaborate and explain what the account payer and receiver is? Are they related to a sales order invoice in AX2012?
Also, can you explain what is not the same?
Finally, can you let us know whether the invoice document that you shared is a standard document or one that has been modified?
Many thanks and best regards,
Ludwig
Hi Ludwig
Thanks for your reply.
Yes, this isn't 2012. It's 2009. I corrected myself.
Ok, here is the better screen: https://ibb.co/pX23c2N
The point is that on the invoice, the payee's account is on the invoice in the payee / payer field and the payer's account where the buyer is.
It should be otherwise.
I see.
You will need a developer to get this fixed.
Shouldn't be a big issue but needs a dev expert to correct.
Best regards,
What do you think a programmer should improve?
Hi norbertb,
From your screen print that you shared, it looks like the report has been already modified before. Please check with your technical developer/programmer to just switch the fields on the report as per your requirement. It should not be complex to get it done.
Based on what you shared the address fields were mixed.
What a developer has to do is going into the report design and changing / modifying the mapped fields in the different sections of your report.
This should not take long and should be something quite easy to realize.
Once this is done and the design changes checked in and made available you should get a correct report probably in a couple of hours.
Hi Ludwig,
should the programmer check it if the data are entered correctly when booking other invoices?
Only on this invoice, data with such data are entered extremely incorrectly.
The other data on the invoice is entered correctly.
Sure they should debug this specific invoice and check why the invoice looks strange.
That's what I would expect from a developer before he implements changes in Dynamics :-)
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