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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Main Grid View shows e...
Microsoft Dynamics 365 | Integration, Dataverse...
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Main Grid View shows error when a Sort By is applied

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Posted on by DaxjKent 20

Large number of users experiencing this error in Debug console when applying a Sort By A to Z, or Sort by largest to smallest in a Main Grid view.

pastedimage1652713991914v1.png

The screen goes blank and a message displaying the below appears.

pastedimage1652714020473v2.png

Looks like MS pumped in a pile of updates over the weekend in our Solution History.

Anyone else have users experiencing this.  It's not all which is really strange.  We've update browser, rebooted, cleared cache, and tried temporarily assigning system administrator to see if it was security based.  No change.

  • DaxjKent Profile Picture
    DaxjKent 20 on at
    RE: Main Grid View shows error when a Sort By is applied

    The error is related to the user status icon (online/offline).  Any views, either user custom or default that have that status are the ones failing.

    When the user columns are removed, the view sorts without issue.  This is happening on all tables both 1st party and custom.

    pastedimage1652741846175v1.png

    Not all users are experiencing the issue, and I have not been able to determine the difference between those users as so far it appears very random.

  • Suggested answer
    CRMizer_out Profile Picture
    CRMizer_out 85 on at
    RE: Main Grid View shows error when a Sort By is applied

    Hi, This looks like a PCF control behind your grid. Try removing the control ib your dev environment and see if that makes a difference.

    If removing the pcf works and the original PCF was developed by MS, raising a ticket with MS will be needed.

  • Badger Profile Picture
    Badger 130 on at
    RE: Main Grid View shows error when a Sort By is applied

    Hi DaxjKent,

    Which app are these users accessing?  Does it occur for all tables (entities), all views for one table, or just specific views for a specific table?

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