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Customer experience | Sales, Customer Insights,...
Answered

Leaadscoring - "the expressioon value is missing"

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Posted on by 110

Hello,

we have set up a Leadscoring-Modell. After "check for error" i got 3 messages with "The expression value is missing". I am aware wich are missing. 

I added three screeshots. I dont know wich value would be right in the fields. The language is german. I choosed the entity, the "Field" is filled automaticly and i havent changed anything. 

What is the missing expression value for

1) Email clicked

2) Email opened

3) Email forwarded

 Email-clicked.JPGEmail-opened.JPGEmail-forwarded.JPG

I hope you understand my problem and have an easy solution for this. I am looking forward to update my leadscoring model

Best regards

Mario

I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: Leaadscoring - "the expressioon value is missing"

    Hey Mario,

    My German isn't as good as it was back in high-school, but I think I understand your screenshots. ;) You are indeed missing the expression. There are 2 options for this. Either add an expression or remove it. In your first screenshot your expression is "e-mail-adresse verwendet" = nothing. This means that you should select an email for which you want to give points if it is clicked. However, if you want to give points for every email that is clicked, you can just remove the expression by clicking the 'cross' after "ausdruck 1". This also applies for your other screenshots. You for example get the error because you give points for a forwarded email, but you don't have a value for 'besuchsdauer' (doesn't make sense anyway). So in this case you would just remove the "ausdruck"/expression again.

    Hope this makes sense ;) 

  • MarioKraus Profile Picture
    110 on at
    RE: Leaadscoring - "the expressioon value is missing"

    Hey,

    thanks for your fast answer. After your explanation its totaly clear, i just havent seend the small x to remove it.

    Thank you! :)

  • Verified answer
    sbtron Profile Picture
    on at
    RE: Leaadscoring - "the expressioon value is missing"

    As Neil's suggested you should remove the expressions you are not using by clicking the x. if you do intend to use them you will need to specify the full expression with the property and value you are checking for.

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