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Supply chain | Supply Chain Management, Commerce
Unanswered

Reason codes by Line on Sales Orders or Purchase Orders.

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Posted on by 64

Hi,

 

Wouldnt be possible in case you did not receive a line of a Purchase Order to include in a Line level a reson code for the no receivement? Nowadays I can only see in a header level. This happens the same for Sales Order.

I have the same question (0)
  • Jonas "Jones" Melgaard Profile Picture
    5,016 Most Valuable Professional on at

    Not out of the box. You do have a return reason code at the line level if you create an RMA order.

    Normally, what we’ve recommended to our customers is, for example, when they cancel the delivery remainder, to add a note to the line.
    If it's super critical for you, then adding a new field with a lookup would be a fairly inexpensive customization.

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