Hello,
I have looked on the nav instruction from microsoft, the cancel or correct function for posted documents is possible. But my question is I am getting an error box of "you cannot choose the action cancel when the document status is . " Whenever I try to cancel a posted sales invoice. Where is this error located in the setup?
Thanks
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The cancel action you are using is for Electronic Invoicing, if you send an electronic invoce and want to cancel it then you will use that function. It looks at the Electronic Document Status on the header if you have not sent it then you get the error because you are canceling without sending it.
More about electronic invoicing check this link
https://msdn.microsoft.com/en-us/library/hh940809(v=nav.80).aspx
its a standard behaviour and not setup.
you need to contact partner to change something..
it is new in small business rolecenter only I guess.
what do you want to change in that behaviour?
Yeah, but there is a way to automatically create the credit memo, using the cancel function located on the actions section when you are looking at the posted invoice list.
i am in sales order processor, but i am a super user. I have no idea what rtc/webclient. I am using the dedicated software.
Are you using RTC/webclient?
which profile are you using?
small business rolecenter?
it is in the posted sales invoice section under posted documents under the sales order processor center.
its in the posted sales invoice section under posted documents under the sales order processor center.
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