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Unable to connect to Dynamic 365 BC - Every Morning

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Posted on by DallasBaba

Hello Experts,
Some users cannot connect to Dynamic 365 BC every morning between 7 a.m. and 7:45 a.m. Memphis, TN, local time.

This issue is causing significant disruption to their work.

This happens to five users within the same Talent at least once a week, Using Google Chrome and Microsoft Edge.
One user has been able to navigate the problem using the Firefox browser ( during the downtime period).

I don't know what is causing this MORNING NAGGING issue, and I need advice on how to help them debug this issue,

Thanks

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Dynamics 365 Business Central

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Valentin Castravet 32,800 Super User 2026 Season 1 on at

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From the screenshot this seems more like an internet related issue rather than a Business Central issue. Are the users able to access any other websites during this time?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 102,447 Super User 2026 Season 1 on at

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Hi, Agree with Valentin, this looks like a network problem. If BC cannot log in, it is usually the following error.

In addition, you can use the following methods to check whether it is really a BC problem.

Dynamics 365 Business Central: View the health status and subscribe to notifications

https://yzhums.com/21717/

Hope this helps.

Thanks.

ZHU

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