while clicking on recall order, error generating

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Posted on by Afazal

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Dear all,

I want to enter returns against customer orders created in CPOS, for that I need to select customer orders, so i clicked on recall order operation on CPOS as below, it generated error "The application has encountered an error. Try again or contact your administrator to fix this problem. " what will be the cause, how to resolve the issue.

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SKANDHAN1 on at

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Check logs in event viewer, it should point you somewhere

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WillWU 22,361 on at

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Hi partner,

Please press F12 to open Developer tools to check the error, and can you get any error message at Retail server event log?

Suggest you to raise a ticket with Microsoft.

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