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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

How to deactivate "ChangeEmail" page in D365 portals

Posted on by 65

Hi All, 

I want to deactivate the Change Email page in our portals i.e. when logged in user tries to navigate to this page "https://our portal domain/Account/Manage/ChangeEmail" , they should not be able to change email. we should restrict users to change their Email.

I searched about this but couldn't find any accurate answers to solve this issue.

Any help would be grateful. 

Thank You In Advance.

  • Suggested answer
    Samhitha Profile Picture
    Samhitha 65 on at
    RE: How to deactivate "ChangeEmail" page in D365 portals

    Thank you for your suggestions. I guess it would help me.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to deactivate "ChangeEmail" page in D365 portals

    Hi Samhitha,

    Maybe you can try to hide email label and change email button in current page, which also can make users can't change email though they can access page thrugh url.

    Just like following screenshot:

    pastedimage1630486090068v1.png

    Go Portal Management > Content Snippet > Account/ChangeEmail/PageCopy to add following css to value.

    pastedimage1630486223996v4.png

    Note:

    If you want to get current div class, you can press F12 to check it.

    pastedimage1630486456431v5.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Samhitha Profile Picture
    Samhitha 65 on at
    RE: How to deactivate "ChangeEmail" page in D365 portals

    Hi Leah Ju,

    Thank you for your response.

    That setting is already to set to false in our portal:

    7181.Screenshot.PNG

    But still, If I try navigating using the url "">ourportaldomain/.../ChangeEmail" , I am able to change the email.

    Shot2.PNG

    We want to deactivate that page.

    Thank you

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to deactivate "ChangeEmail" page in D365 portals

    Hi Samhitha,

    You can try to change the "Authentication/Registration/EmailConfirmationEnabled" Site Setting to "false".

    Go Portal Management > Site Setting to open it:

    pastedimage1630481582361v2.png

    Changing value to false.

    pastedimage1630481611606v3.png

    Test Result:

    pastedimage1630481894383v4.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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