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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in Invoice from PO
Microsoft Dynamics AX (Archived)

Error in Invoice from PO

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Posted on by Febriani Vira 165

Hi Guys

when I create PO > Receipt > Invoice then I found this message infolog:

"Item has a line matching policy of three ways matching but no product receipt are selected. use the 'select product receipt' button to select a product receipt"

How can I solve this error? 

Thanks :)

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Febriani Vira,

    You have two Options:

    Option 1: Post the packing slip first before you post the invoice

    Option 2: Change your line matching policy from a three-way match to a two way match.

    I would try option 1 first.

    All the best,

    Ludwig

  • Febriani Vira Profile Picture
    Febriani Vira 165 on at

    thank you Ludwig for the answer

    I tried and the error is solved :)

  • K scerri Profile Picture
    K scerri on at

    Hi Ludwig,

    When I tried to follow your instructions, I didn't find such an option. 

    Did you by any chance mean Receipts list or Product receipts?

    Regards,

    Kurt

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Kurt,

    What option do you refer to exactly?

    Can you provide some additional information?

    Best regards,

    Ludwig

  • K scerri Profile Picture
    K scerri on at

    Hello Ludwig,

    Thanks for your reply.

    I am receiving the same error i.e. "Item has a line matching policy of three ways matching but no product receipt are selected. use the 'select product receipt' button to select a product receipt", when I am trying to post an invoice from a PO.

    I am trying to follow Option 1: "Post the packing slip first before you post the invoice" however I see no such   functionality/button available.

    Also, the system: AX 2012 R2 CU 6

    Best Regards,

    Kurt

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Kurt,

    So, in the sales order form you have no option to post the packing slip, right?

    If this is the case you probably need to check whether the role that you have assigned limits you from seeing this functionality.

    Probably talk to one of your System admins to check if this might be the issue.

    Best regards,

    Ludwig

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