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Customer experience | Sales, Customer Insights,...
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how to change default view to public view

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Posted on by 894

Hi All Exert,

how to change default view to public view.I Tried to created public view with my logic but I can't good solution. So I try to advance find and added condition as per my logic and then created default view.But Now I will create view public view. Please find attachments of screen sort.

any idea ?

Thanks,Public-view.PNG

I have the same question (0)
  • Mick_4711 Profile Picture
    552 on at

    Hi,

    As I understand you right, you want to create a public/system view. 
    Please have a look at this link on how to create a system view:
    https://crmbook.powerobjects.com/system-administration/customization/customizing-views/
    (Settings -> Customization -> Customize the system --> Entities -> Choose entity -> Views)

    If you want to set a view as default view, you can do it like this
    Open Avanced Find -> Saved Views --> mark a view an then click on "Set as default view

    Hope it helps

    Best regards
    Mick

  • Suggested answer
    necsa Profile Picture
    3,455 on at

    Hi,

    If you want to change the actual default view as Public view you need to go to Settings ->Customization -> select the Entity and select View.

    form there defines another view as default view. for that select a view and go to More Action on the tab and select 'Default view'.

    The previous default view will return to Public view and the new selected view will be the default view.

    If you want to create a new view on the same page select New and create a new view and save it.

  • Mayank Pujara Profile Picture
    830 on at

    I guess you need to create new public view for this contact entity and once the public view is create then you can set this view as default view for your CRM organization based on steps shown below..

    pastedimage1579534221094v1.png

  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    If you want to change the actual default view as Public view you need to go to Settings ->Customization -> select the Entity and select View.

    You can select any other  view as default view. by selecting a view and go to More Action on the tab and select 'Default view'. Selected view will be default view and other view will be the Public view.

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