
Using GP 2016 R2 here with workflow-
I have rules in my workflow that process just fine when the vendor is populated or the item account number is populated, however if I were to add a non-inventory line and leave out the account #, the submission fails and goes to the workflow manager. Is this by design for non-inventory items? is there somewhere to put a default account? I have looked in the posting account setup and did not see it. I have tested that my rules work fine for inventory items OR when the vendor is chosen.
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I have the same question (0)I'm not able to re-create this in my GP 2016 R2 environment.
I submitted a requisition for approval with no account number, no site id, no vendor id, only a non-inventoried item I made up, a U of M, quantity and a price, and it submitted fine and was routed to the approver I expected the requisition to be sent to.
I would double-check your setup of the requisition workflow itself and the workflow steps, as there has to be something that is causing it to either reject outright or to think approval isn't required thus it flows to the Workflow Manager possibly because the workflow is setup to always require at least one approver.
Without actually seeing your Workflow Maintenance window and setup for the Purchase Requisition Approval workflow, it's tough to say exactly what may be causing this behavior to occur.
Thanks