Dynamic 365 Roles issue

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To give access to a user to Dynamics 365 we have to assign Administrator Roles, other wise the "Insufficient Permissions" error appear after login. (We already check with IE, Edge, FireFox, Chrome, Windows 10 and MAC)

5873.errorieionroles.png

We want to assign User Dynamics Roles to the Users and Administrator just the the administrator.

How can we fix this issue?

7848.ieionroll.jpg

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Community Member on at

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RE: Dynamic 365 Roles issue

Sorry and thanks Chris.

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Community Member on at

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RE: Dynamic 365 Roles issue

Hi Alex, you are right.

Your recommendation is the solution.

Thank you very much.

Best regards,

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ashlega 34,477 on at

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RE: Dynamic 365 Roles issue

Hi,

did you create a security group for Dynamics?

dynamicscrmcoe.com/office-365-security-group-dynamics-crm

I believe all you need after that is to create a user, add that user to the security group created above, wait till that user shows up in Dynamics, and assign some security roles to that user directly in Dynamics.

No need to grant 365 admin..

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Chris Bulson on at

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RE: Dynamic 365 Roles issue

Your screenshots indicated that this is for CRM, I'll move this thread to the correct forum.

Thanks,

Chris

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Community Member on at

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RE: Dynamic 365 Roles issue

I believe that tenants are recommended to give each new user access to the 'D365 BUS FULL ACCESS' user group - this should be enough to prevent the "Insufficient Permissions" message appearing.

You can then add other user groups to the users, to give them any additional access they need to do their job roles, without having to give them any administrator role.

However, you may find that your new issue is that the 'D365 BUS FULL ACCESS' user group actually gives the users too much access to the system, relative to their job roles.

I hope this is of some help.

M

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