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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS Dynamic CRM plugin ...
Microsoft Dynamics CRM (Archived)

MS Dynamic CRM plugin 2011 instalation problems

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Posted on by Community Member

Hello,

I have some problems when i try to install MS Dynamic CRM 2011 for Microsoft Office 2010, since microsoft cancelled the office 2013 instalation kit from portal.office.com

Can someone tell me what options do i have, for a succesfull instalation? See the log below.

PS: Can MS Dynamic CRM 2011 can be installed with Microsoft Office 2016?

Thank You

10:04:13|   Info| Bootstrap version: 5.0.9690.1992.

10:04:13|   Info| User: valib.

10:04:13|   Info| Initializing COM.

10:04:13|   Info| Initialized COM.

10:04:13|   Info| Current OS Version: 6.2.9200

10:04:13|   Info|   ServicePack: 

10:04:14|   Info|   System Type: Workstation

10:04:14|   Info|   Suite Mask: 0x0100

10:04:14|   Info| IsIeInstalled=1

10:04:14|   Info| IsDotNetInstalled=0

10:04:14|   Info| Get the job key value BITSLocalTempDir as C:\Users\valib\AppData\Local\Temp\MSCRM_{DE4D7451-9112-40BF-8E6F-CEC243C3EEB7} from the registry.

 

10:04:14|   Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available

10:04:14|   Info| Local package for Microsoft .NET Framework not found

10:04:14|   Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.

10:04:14|   Info| FWLink defined for Microsoft .NET Framework:  http://go.microsoft.com/fwlink/?LinkId=182091&clcid=0x409

10:04:14|   Info| IsInstallerInstalled=1

10:04:14|   Info| Windows Installer found is 5.0

10:04:14|   Info| CIsVcRedistInstalled=1

10:04:14|   Info| VCRedist with version 10.0.30319  is already installed

10:04:14|   Info| Initializing COM.

10:04:14|   Info| Initialized COM.

10:04:14|   Info| Uninitializing COM.

10:04:14|   Info| Uninitialized COM.

10:04:14|   Info| IsDrWatsonInstalled=1

10:04:14|   Info| IsDotNetInstalled=0

10:04:14|   Info| Checking whether installer dotNetFx40_Full_x86_x64.exe is locally available

10:04:14|   Info| Local package for Microsoft .NET Framework not found

10:04:14|   Info| Failed to find .NET setup program DOTNETFX\dotNetFx40_Full_x86_x64.exe.

10:04:15|   Info| FWLink defined for Microsoft .NET Framework:  http://go.microsoft.com/fwlink/?LinkId=182091&clcid=0x409

10:04:15|   Info| IsInstallerInstalled=1

10:04:15|   Info| Windows Installer found is 5.0

10:04:15|   Info| IsSqlCe32BitInstalled=1

10:04:15|   Info| IsSqlCe64BitInstalled=1

10:04:15|   Info| IsReportViewerControlInstalled=1

10:04:15|   Info| CIsIDCRL64Installed=0

10:04:15|   Info| Checking whether installer wllogin_64.msi is locally available

10:04:15|   Info| Local package for Windows Live ID Sign-in Assistant not found

10:04:15|   Info| Failed to find the Windows Live ID Sign-in Assistant installer.

10:04:15|   Info| FWLink defined for Windows Live ID Sign-in Assistant:  http://go.microsoft.com/fwlink/?LinkId=194722&clcid=0x409

10:04:15|   Info| CIsMSOIDCRL64Installed=0

10:04:15|   Info| Checking whether installer msoidcli*_64.msi is locally available

10:04:15|   Info| Local package for Microsoft Online Services Sign-in Assistant not found

10:04:15|   Info| Failed to find the Microsoft Online Services Sign-in Assistant installer.

10:04:15|   Info| FWLink defined for Microsoft Online Services Sign-in Assistant:  http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409

10:04:15|   Info| GetSIDOfLoggedOnUser: Starting

10:04:15|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1

10:04:15|   Info| GetSIDOfLoggedOnUser: return code = 1314

10:04:15|   Info| Using the following Language Pack msi - C:\Users\valib\Desktop\New folder\MUISetup_1033_i386.msi

10:04:15|   Info| Initializing COM.

10:04:15|   Info| Initialized COM.

10:04:16|   Info| Initializing COM.

10:04:16|   Info| Initialized COM.

10:04:16|   Info| Connect to BITS.

 

10:04:16|   Info| Find/create the local temporary directory C:\Users\valib\AppData\Local\Temp\MSCRM_{DE4D7451-9112-40BF-8E6F-CEC243C3EEB7}.

 

10:04:16|   Info| Requesting download of Microsoft .NET Framework installer from http://go.microsoft.com/fwlink/?LinkId=182091&clcid=0x409.

10:04:16|   Info| Get the job key value dotNetFx40_Full_x86_x64.exe as {B526498B-39F6-4AE1-8412-AAEC50164B75} from the registry.

 

10:04:16|   Info| Find the job for the file dotNetFx40_Full_x86_x64.exe.

 

10:04:16|   Info| Set MinimumRetryDelay to: 60 seconds.

 

10:04:16|   Info| Set NoProgressTimeout to: 60 seconds.

 

10:04:16|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

 

10:04:16|   Info| Create the notify interface.

 

10:04:16|Warning| Failed to register notify interface. Error : 0x800704dd.

 

10:04:16|   Info| Clean up the BITS downloader.

 

10:04:16|   Info| Uninitializing COM.

10:04:16|   Info| Uninitialized COM.

10:04:16|   Info| Requesting download of Microsoft .NET Framework installer from http://go.microsoft.com/fwlink/?LinkId=182091&clcid=0x409.

10:04:16|   Info| Requesting download of Windows Live ID Sign-in Assistant installer from http://go.microsoft.com/fwlink/?LinkId=194722&clcid=0x409.

10:04:16|   Info| Requesting download of Microsoft Online Services Sign-in Assistant installer from http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409.

10:04:17|   Info| Microsoft .NET Framework downloaded to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\ZRUQOHLB\dotNetFx40_Full_x86_x64[1].exe

10:04:17|   Info| Prereq component installer will use downloaded installer for dotNetFx40_Full_x86_x64.exe.

10:04:17|   Info| Installer path for Microsoft .NET Framework set to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\ZRUQOHLB\dotNetFx40_Full_x86_x64[1].exe

10:04:17|   Info| Windows Live ID Sign-in Assistant downloaded to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\4CNYHPS2\wllogin_64[2].htm

10:04:17|   Info| Prereq component installer will use downloaded installer for wllogin_64.msi.

10:04:17|   Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\4CNYHPS2\wllogin_64[2].htm

10:04:17|   Info| Microsoft Online Services Sign-in Assistant downloaded to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\3V5ZAW04\msoidcli[1].msi

10:04:17|   Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.

10:04:17|   Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\3V5ZAW04\msoidcli[1].msi

10:04:17|   Info| Querying current AutomaticUpdatesNotificationLevel

10:04:19|   Info| Pausing Automatic Updates

10:04:19|   Info| Automatic Updates paused

10:04:19|   Info| Installing Microsoft .NET Framework

10:04:20|   Info| Launching external process:

10:04:20|   Info|      CmdLine:  <"C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\ZRUQOHLB\dotNetFx40_Full_x86_x64[1].exe" /q /norestart /ChainingPackage NETFX4Beta2_DynamicsCRM>

10:04:20|   Info|   WorkingDir: <C:\Users\valib\AppData\Local\Microsoft\Windows\INetCache\IE\ZRUQOHLB>

10:04:37|   Info| Installation of Microsoft .NET Framework has completed. Exit code: 0. Result: Version installed: 4.0.30319.01

10:04:37|  Error| EXCEPTION_ACCESS_VIOLATION (checkbase.cpp:CCheckBase::Action:412).

10:04:37|   Info| Resuming automatic updates

10:04:37|   Info| Uninitializing COM.

10:04:37|   Info| Uninitialized COM.

10:04:37|   Info| Uninitializing COM.

10:04:37|   Info| Uninitialized COM.

10:04:37|   Info| === Setup bootstrap logging started 3/13/2017 10:04:37 AM ===

10:04:38|   Info| Bootstrap version: 5.0.9690.1992.

10:04:38|   Info| User: valib.

10:04:38|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.

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