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Finance | Project Operations, Human Resources, ...
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Vendor Copied from legal entity to another but workflow buttons not displayed and getting workflow error

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Posted on by 5

Hello,

I have a vendor that was copied over from one legal entity to another legal entity. This retained the vendor number in the copied to company. We have workflow enabled for proposed changes. The vendor has not been used and is still in approval status of draft. When the user attempts to update the to send to work flow we encounter an issue where we are asked to recall the changes or allow the first approval to take place. But there is no workflow running for this vendor approval and nothing is being displayed in the proposed changes form. 

pastedimage1675959264473v1.png

To make matters worse we are unable to  delete the vendor and retry to copy it over. There is a error that states the vendor is used in one or more transactions of type ledger and cannot be deleted

pastedimage1675959386689v2.png

pastedimage1675959451897v3.png

I checked the vendor transactions for the legal entity and I see no transactions for this vendor. this is the transactions view

pastedimage1675959490439v4.png

Can anyone help?

I have the same question (0)
  • Morgan Bazin Profile Picture
    95 on at

    Has this vendor been used for transactions in the company it was originally created in?

    Which company was the outstanding proposed vendor changes workflow created in?

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