Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Deployment Manager - what is the best practice

(0) ShareShare
ReportReport
Posted on by 415

We have a newly set up Dynamics 365 on-premise environment installed.  What is the best practice around deployment managers?  Do we just use the service account that we installed CRM as the only deployment manager or do we add individuals as deployment managers then have to manage this as people come and go?  Can we add a group in the deployment manager then manage that group?

What do others do?

*This post is locked for comments

  • Teddibear Profile Picture
    415 on at
    RE: Deployment Manager - what is the best practice

    Thank you I have passed this information on, I appreciate the input.

  • Verified answer
    awalters Profile Picture
    3,079 on at
    RE: Deployment Manager - what is the best practice

    Strongly agree with the idea of using individual users rather than sharing the service account (or any account, for that matter).  If you have a shared account, you cannot easily track who does what in the event of changes, and you cannot remove people without changing the password for everyone.  And if it's the service account, that password change will always need to be done for the services, etc...

  • Verified answer
    gdas Profile Picture
    50,091 Moderator on at
    RE: Deployment Manager - what is the best practice

    Hi ,

    In that case I would not recommend all users share  service account  user to access deployment manager .

    You should add those user in the deployment manager who do such kind of activity instead of giving service account credentials.

    I am saying as  service account user credentials do vital role in terms of administrative task so not to share this user credentials to everybody. Instead you can create one common admin user and add in  the deployment manager. Share this user credentials to the team.

  • Teddibear Profile Picture
    415 on at
    RE: Deployment Manager - what is the best practice

    I understand what the role does.  The team that will be doing this activity is wanting to keep the service account as the deployment manager and manage the password to that account instead of putting individuals as deployment managers.  I am wondering what others do and what is best practice.  The team already has process and procedure around the management of service account passwords.  They don't want to create a new process for managing users assigned as deployment mangers. I have no argument either way, I was wondering what others do and why.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at
    RE: Deployment Manager - what is the best practice

    Hi ,

    Deployment manager access should be restricted users instead of multiple users. Deployment manager USER  can do  following activities-

    - Import and export organization.

    - Rollup update or upgrade dynamics CRM.

    - Check licencing.

    - Maintain servers list ,name like backend , DB etc.

    - Change dynamics CRM url.

    - Repairing Dynamics CRM instance.

    -  Start/Stop Dynamics CRM services.

    Now I believe you underatand which user you should give Deployment Manager access.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics CRM (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 52

#3
Victor Onyebuchi Profile Picture

Victor Onyebuchi 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans