web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Import of solution fails with error "his form includes a purpose not associated with.."

(1) ShareShare
ReportReport
Posted on by 2
Hey,

We are having a solution which contains topics and preference centers. While importing the solution we get the following error:

"Exception 'InvalidOperationException' occured: This form includes a purpose not associated with the current compliance profile. Select a different purpose. , CorrelationId: 2e5cb88c-1aa3-4e81-b2a1-6d95ff856cf8"

The error is kind of self explaining and yes, we did add a topic from an existing compliance profile to another one by using the out of the box functionality of "add existing purpose". we did it exactly as mentioned in this blog post:
https://malinmartnes.no/2025/02/18/multiple-compliance-centers-in-a-form/


does somebody know how we can fix the error while solution import?

many thx,
Alan
I have the same question (0)
  • Suggested answer
    Holly Huffman Profile Picture
    6,522 Super User 2025 Season 2 on at
    Import of solution fails with error "his form includes a purpose not associated with.."
    Good morning, afternoon, or evening—depending on where you are in the world!
    Hope you're doing well.
     
    The error you're seeing during solution import—"This form includes a purpose not associated with the current compliance profile"—is tied to how purposes and compliance profiles are managed in Dynamics 365 Marketing (or Customer Insights - Journeys, depending on your setup).
    You're right that the error is self-explanatory, and it aligns with the behavior described in the blog you referenced. Here's what’s likely happening and how to fix it:
     
    Why This Happens
    When you add an existing purpose (from one compliance profile) to a form that belongs to a different compliance profile, the system allows it during configuration. But when you try to export and import that solution into another environment, the import fails unless:
    • The purpose is already associated with the target compliance profile in the destination environment.
    This is because purposes are scoped to compliance profiles, and the import process validates that relationship strictly—even if it worked fine in the source environment.
     
    How to Fix It
    1. Manually associate the purpose with the compliance profile in the target environment before importing the solution:
      • Go to Real-time Marketing > Compliance > Purposes
      • Open the purpose used in the form
      • Under Compliance profiles, add the profile used in the destination environment
    2. Re-export the solution after confirming the purpose is correctly linked to the compliance profile.
    3. If you're using multiple compliance profiles, make sure the form’s purpose is explicitly associated with the correct one in both environments.
     
    Additional Notes
    • This is a known limitation and not currently handled automatically by the solution import process.
    • Microsoft’s documentation confirms that solution import errors related to compliance profiles require manual alignment of purposes across environments
     
    Note: I collaborated with AI to help craft this response and ensure it’s as accurate and helpful as possible.
    Hope this helps!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 235

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 175

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 156 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans