Payment number in Check/Card number field is reflected under the Credit card ID

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Posted on by DD-14101910-0

we are experiencing some issues when we try to process a document in Cash Receipts under the sales module when the Check/card number field is being displayed.

The issue is that when we enter a payment number in the Check/Card number field, it is reflected under the Credit card ID field rather than under the Check/Card number field.

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Microsoft Dynamics GP

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BJ-09051414-0 344 on at

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Hello,

This sounds like an issue with your dictionaries.

The Check/Card Number field in my system reflects corrects with the scenario above. I tested this on GP 18.6.

If you look in the tables, is the column for CHEKNMBR showing correctly as this column holds the value for both Check and Credit Card Numbers for the field in the Cash Receipt window? If correct in the tables, then this points to a display issue.

You can try the articles below to recreate and synchronize your dictionaries and see if this makes a difference.

Re-create the Reports.dic file - Dynamics GP | Microsoft Learn

Re-create the Forms.dic file - Dynamics GP | Microsoft Learn

Reports Dictionary must be upgraded - Dynamics GP | Microsoft Learn -- Synchronize.

If this does not help, can you provide a screenshot of what you are seeing?

Thank you!

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