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Microsoft Dynamics AX (Archived)

AX 2012 R3 Retail (This staff id does not exist)

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Posted on by 450

hi

i install Ax 2012 r3 and every thing configured   well

- HQ

-Async server

- RealTime

- Channel database

- Async client

And all batch send to Pos Machine

but When Open Pos the Message Appear ! any Advice or Any one face this Issue Before .

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  • Suggested answer
    sumit0417 Profile Picture
    2,890 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    Check if you have configured the address book for Store and worker.

    Check the relevant tables for Staff - RetailStaffTable, HCM Worker, DIRPartyTable in the POS database, if these have the data for the staff.

    Hope this helps

  • ahmed abdel monem ibrahim Profile Picture
    450 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    thanks Sumit ,

    all tables you mention are already transfer to pos and the error still exist

  • Suggested answer
    sumit0417 Profile Picture
    2,890 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    Can you check if you have created a position for the new staff.If not try to create one and replicate the data to POS database by running the staff Job.

  • ahmed abdel monem ibrahim Profile Picture
    450 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    I Create The Position and Permission  and already assign to employee  with Employment type Cashier .

    i don't know the missing of setup  

  • Verified answer
    ahmed abdel monem ibrahim Profile Picture
    450 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    I Solved the issue by installing POS at windows 8 and windows 8.1 so working fine . I think windows 7 not working probably with R3

  • Suggested answer
    Qamar1982 Profile Picture
    80 on at
    RE: AX 2012 R3 Retail (This staff id does not exist)

    Hi Ahmed,

    i has face same error and i have resolved it by delete retailstafftable from pos database and sync full 1160 job.

    After applying job login issue has been resolved. i think the issue was with 1160 which was not able to truncate table at pos db.

    Regards,

    Qamar 

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