Supply chain | Supply Chain Management, Commerce

Pay open invoices using 'pay cutomer account'

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Posted on by WillemLock

Hi all.

We have a requirement to be able to pay a open invoice from within POS using the pay customer account button.

The 'allow on account' option on the customer is switched to yes, but within POS when a invoice for a customer is selected and we use pay customer account to deduct the invoice amount from the customer account the following error pops up:

Is there a reason for this, or any ideas on a work around or config change needed for this to work?

Kind regards,

Willem Lock

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P Jackson 1,588 on at

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RE: Pay open invoices using 'pay cutomer account'

Try the POS Operation "Sales Invoice"
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P Jackson 1,588 on at

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RE: Pay open invoices using 'pay cutomer account'

Can you recall the order and put payment on that? I think I have seen this same question on here before; have a search.
Shafeeque P. 6,499 Super User 2025 Season 1 on at

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RE: Pay open invoices using 'pay cutomer account'

You cannot pay an invoice with "On Account". Could you please explain what is the scenario you are trying to achieve here ?