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Customer experience | Sales, Customer Insights,...
Answered

Change text of pop up after quote creation

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Posted on by 120

Hello,


I would like to change the text of a pop up which is visible after a quote was created from an opportunity. 

It says "You've drafted a new quote. To finish, click Activate in the top menu" as you can see on the image.

Screenshot-2021_2D00_07_2D00_20-132725.png

In our Dynamics is a mistake because of the translation to German I would say. But I did not find any possibility to change the text. So, I hope you can help me.

Thanks!

And best regards,

Matthias

I have the same question (0)
  • Wahaj Rashid Profile Picture
    11,321 on at
    RE: Change text of pop up after quote creation

    Hi,

    Thank you for your query.

    I did not find this notification string in the messages/translations list of the Quote entity.

    You can try yourself:

    • Create a solution, Add Quote entity with all messages (sub-component).
    • Export translations, extract the zip file, and open the translation file with Excel.
    • Search for this message.

    It seems like this needs to be reported to Microsoft as a translation error.

  • Community Member Profile Picture
    on at
    RE: Change text of pop up after quote creation

    Hi,

    I didn’t find this message too. You can check whether you create a on save event on your Form of Quote entity.

    Form.png

    If it exists, please find the Web Resource and check whether it contains this message. If contains, please change it to have a try.

  • Matze Profile Picture
    120 on at
    RE: Change text of pop up after quote creation

    Hi,

    I tried this yesterday as well and did not work for me either.

    I think I have to report it.

    Thanks for your help!

  • Verified answer
    meelamri Profile Picture
    13,216 User Group Leader on at
    RE: Change text of pop up after quote creation

    Hi Mathias,

    Messages displayed on Dynamics applications are stored on RESX web resources. For the message "You've drafted a new quote. To finish, click Activate in the top menu". It is stored on the webressource Sales/Localization/Languages/Sales.resx. Please refer to the image below: 

    pastedimage1626854808155v1.png

    The translations of the messages are stored on a web resource with the same name concatenated with the LCID code of the language used. For the German language. The LCID code is: 1031. Below is the translation of the message in German on my environment: 

    pastedimage1626855228130v2.png

    According to the Microsoft documentation: "The appropriate string value will be determined by the individual user’s language preference and the languages available in the organization. If a localized string is not found that matches the user’s language preference, the localized string will automatically fallback to the base language for the organization. If no matching localized string is found for the organizations base language, a null value will be returned"

    Docs: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/resx-web-resources?view=op-9-1

    So I guess there is a issue with the web resource "Sales/Localization/Languages/Sales.1031.resx". I don't know if it is possible to modify it, I will continue my investigation in this direction.

    In any case, this seems to be a product bug and I recommend opening a support ticket with Microsoft.

    EDIT: 

    you can access these web resources via the following requests:

    Base Language: https://yourorg.dynamics.com/WebResources/Sales/Localization/Languages/Sales.resx

    German: https://yourorg.dynamics.com/WebResources/Sales/Localization/Languages/Sales.1031.resx

  • Matze Profile Picture
    120 on at
    RE: Change text of pop up after quote creation

    Hi Mehdi,

    That looks good!

    However, I am not able to find the German version with the number 1031.

    I was able to find the standard one with the xrm toolbox web resources manager.

    Can you give me more information on how to access all languages?

    Thanks!

    Best regards,

    Mathias

    Screenshot-2021_2D00_07_2D00_21-114157.png

  • meelamri Profile Picture
    13,216 User Group Leader on at
    RE: Change text of pop up after quote creation

    Hi Matthias, 

    Sorry, I forgot to mention that you will need to configure the Webressources manager tool as follows: 

    pastedimage1626861535341v1.png

  • Matze Profile Picture
    120 on at
    RE: Change text of pop up after quote creation

    Hello Mehdi,

    Thanks again! This leads to another question. I changed the text, saved and published the change but the translation inside the solution remains unchanged. Do you have another hint here or is this something that should not be changed by the admins and only by Microsoft?

    Best regards,

    Matthias

  • Suggested answer
    meelamri Profile Picture
    13,216 User Group Leader on at
    RE: Change text of pop up after quote creation

    I don't know if we have the possibility to modify these web resources of the system. I am currently working on it.

    What did you find on the German language web resource? Did you get the same result as me or did you get empty or corrupted lines?

    In any case, I recommend opening a support ticket to correct this problem. If I ever find a solution, I will not hesitate to come back to you to share what I found

    EDIT: This webresource cannot be modified.

  • Matze Profile Picture
    120 on at
    RE: Change text of pop up after quote creation

    Yes, I got the same results as you.

    Yesterday I had a call with MS and they told me they have to work on this problem in the backend.

    Thanks for your support!

  • meelamri Profile Picture
    13,216 User Group Leader on at
    RE: Change text of pop up after quote creation

    Do not hesitate to keep us informed after the problem is solved. Please, don't forget to close this discussion by verifying the most relevant answer, thanks.

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