Sorry the image did not appear. What happens is a credit shows applied but then the Credit appears again on a separate line with no amount next to it. It makes the statement look confusing.
Thank you,
pam
*This post is locked for comments
Sorry the image did not appear. What happens is a credit shows applied but then the Credit appears again on a separate line with no amount next to it. It makes the statement look confusing.
Thank you,
pam
*This post is locked for comments
thank you that worked
Hi Pam
Try playing with the settings in the Statements window.
Try marking both Show Applied Payments and Exclude Fully Applied Payments.
Cheers
Heather
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