Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)
Answered

Company logo is not showing correctly on PDF output

Posted on by 11,627

Hi,

Recently, I worked on 4 to 5 SSRS reports. In all reports, I noticed that the company logo is showing fine on report viewer output, but when I export it to PDF, the image is not showing correctly and I can just see a water mark type image and not a coloured image.

Have anyone noticed this before or have any clue what is wrong here?

Thanks,

Baber.

*This post is locked for comments

  • Msangi Profile Picture
    Msangi 10 on at
    RE: Company logo is not showing correctly on PDF output

    This really helped, thanks

  • ilakkiya Profile Picture
    ilakkiya 30 on at
    RE: Company logo is not showing correctly on PDF output

    One more solution: Resize the image and give a try

  • Faisal Fareed Profile Picture
    Faisal Fareed 10,794 User Group Leader on at
    RE: Company logo is not showing correctly on PDF output

    Please open a new thread with your question.

  • LearnDAX Profile Picture
    LearnDAX 10 on at
    RE: Company logo is not showing correctly on PDF output

    Hi Faisal,

    Can you help on this. I'm in this case.

  • LearnDAX Profile Picture
    LearnDAX 10 on at
    RE: Company logo is not showing correctly on PDF output

    Hi All,

    I am facing the separator issue in different environment. But one environment is test and another is live. I have checked the application version and kernel version of the both, it is same. Please help me on this

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Company logo is not showing correctly on PDF output

    Hey Baber, there are multiple reasons why this error occurs. You might want to check out following link:

    dynamicsaxknowledge.wordpress.com/.../pdf-image-error

  • Verified answer
    syed baber Profile Picture
    syed baber 11,627 on at
    RE: Company logo is not showing correctly on PDF output

    Hi,

    I managed to resolve the issue with company logo not displaying correctly on PDF output. I took the company image, saved it in JPEG format, add it under Legal entities form and now the PDF output is showing the company image correctly. I guess that the company logo currently attached is in PNG format and PDF files don’t support embedding PNG images.

    Thanks,

    Baber.

  • syed baber Profile Picture
    syed baber 11,627 on at
    RE: Company logo is not showing correctly on PDF output

    Also, I have just tried to export the report in word and excel and the image is showing correctly there.

    Thanks,

    Baber.

  • syed baber Profile Picture
    syed baber 11,627 on at
    RE: Company logo is not showing correctly on PDF output

    Yes, same environment. This is happening both in DEV and TEST. Version is AX 2012 R3.

  • Faisal Fareed Profile Picture
    Faisal Fareed 10,794 User Group Leader on at
    RE: Company logo is not showing correctly on PDF output

    Hi Baber,

    Have you used the same environment to create all these reports, did you try to create any test report in any other environment where you can show company logo.  What version of AX are you in ?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans