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Customer experience | Sales, Customer Insights,...
Suggested Answer

word template - remove blank space if content control value is null

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Posted on by 382

Hi All ,

FullName 

Jobtitle 

company name 

address  

pastedimage1615459469441v1.png

In the above scenario  .  if the jobtitle is coming as null and has no value . then how do i cut the blank space , so that there are no balnk space between fullname and company name 

thanks ,

Waseem

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi, Waseem

    Unfortunately, the empty fields cannot be hidden. The positions of these fields in Word Template is fixed, if they are empty they will be replaced by spaces.

    You can submit your proposal in Idea Forum.

     

    I'd like to know where in the Marketing app you used Word Template specifically.

    You can find a similar function in Marketing to replace it. It is the Dynamic Content in Marketing Email.

    Here is the content itself.

     pastedimage1615535885002v1.png

    And here is the preview.

     pastedimage1615535891367v2.png

    It will not show the empty fields.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Mohammed Waseem Profile Picture
    382 on at

    Hi Nya ,

    Thank you  for reply .

    I want to use the word templete on contact entity .

    Thanks

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Empty fields in the word templates have no way to be deleted for now.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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