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Customer experience | Sales, Customer Insights,...
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Dynamcis CRM Application failed to load

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While logging in to our Dynamic Crm's instance I am having the error "Application failed to load".
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  • Suggested answer
    Shaina Profile Picture
    on at

    Hi, 

    Could you please try accessing via the following: 

    -In private mode

    -Another network

    -Another machine

    -Clear cache, cookies and try. 

    This could be a one time error. 

    Regards,

    Shaina 

  • Community Member Profile Picture
    on at

    Thanks for the reply. Its not a one time error. I have tried everything which you have mentioned but nothing works.

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    I would recommend you to log support ticket with microsoft. Use below link.

    admin.powerplatform.com/

    If found helpful, Please mark my answer verified.

  • Shaina Profile Picture
    on at

    Hi,

    The instance is working fine and is up and running.

    We might need to look into this issue further.

    I'd suggest you open a Support Request with Microsoft Support.

    Regards,

    Shaina

  • Suggested answer
    Thomas_W Profile Picture
    5 on at

    I've had the same error. It was fixed by assigning security roles

  • Community Member Profile Picture
    on at

    Did you ever get a resolution to this? I'm getting the same, only if I access through my company's citrix portal I can access fine, but if I access via Edge on my laptop then I get this (so it's not permission/role based) and it works for the rest of my organisation, so can't be an organisational policy. I've tried adding security roles and doing everything to clear down my browser but still getting the same.

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