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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Intercompany together with product configurator fails

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Posted on by
Hi all,
Need some input on an issue I have with following scenario:
 
Company A and B have an intercompany relation. Company A creates a Sales order with company B as the customer. The product on the Sales order line use constraint-based configuration, and the system is configured in a way that it generates a new configuration numbers/Id/variant when product is configured on the sales order line (using the ”Configure line” option). The configuration number runs on a number sequence.
The product/product master is released in Company B as well.
 
Now, the system can’t create the intercompany purchase order in Company B, because the newly configured variant is not released in Company B.
The variant does simply not exist until it is configured on the sales order line, so it kind of makes sense - but it is frustrating anyway.
 
Does anyone know some way around this? Some way to have the system release the new variant automatically in the other legal entity..?
 
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  • Suggested answer
    Kevin Xia Profile Picture
    Microsoft Employee on at
    Hi,
    Solving this problem may require custom development:

    Maybe you can implement a customization or extension in Dynamics 365 that triggers the release of the new variant automatically in the other legal entity (Company B) when it is configured on the sales order line in Company A.

    In addition to that, you can achieve this by implementing a workflow that captures the configuration details from the sales order line in Company A and synchronizes the information with Company B. This synchronization process can include the creation and release of the new variant in Company B, allowing the intercompany purchase order to be generated successfully.

    Best regards,
    Kevin
  • Community member Profile Picture
    2 on at
    Thanks Kevin for your input. I suspected that it was tricky. This workflow you mention - do you refer to a customized PowerAutomate flow or is there an existing Workflow for this? I can't find any suitable options out of the box here. 

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