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Hi!
User is getting the following error when he tried to drilldown to specific Receipt from Payable Transaction Inquiry document
'You cannot zoom to this document, it has been removed from Purchase Order Processing History'
Any solution?
Regards,
Mohan
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Hi Guys,
Thanks for your reply on this issue.
I understand that there was system hang while posting Invoice Matching Transactions and later Administrator perform only deleting Activity, Dex Lock and Dex Session and then user was able to post the batch successfully.
They did not do any purge or change of any setup not to keep history.
User got access to Inquiry.
Any other solution?
Regards,
Mohan
Might be worth your while to recreate the PM keys, you can do so by doing the following.
1- Back up your DB
2-Delete the contents of PM00400 table
3- Run checklinks on the payable.
there is a KB on how to recreate the Pm keys too.
Have any purges been performed as part of the year end process? Is it possible that this transaction was within the limits for the purge?
For that matter, is history being maintained? Check the POP setups for this.
As well, was the PO Receipt originally matched to the invoice, creating the original link? If not, then the drill down will not take you from Payables to PO.
Do user have access to Inquiry screen ?
Thanks
Sandip
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