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The application scope is changed, please request a new access token for the store "%1".

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Posted on by Toby Crowther

Trying to Copy/Restore a PRODUCTION environment as a new Sandbox.

Getting the following error after 10+mins:

The application scope is changed, please request a new access token for the store "%1".

There are two Shopify shops enabled in PRODUCTION.

Both have successful test connections.

Is there something in the restore process that is triggering Shopify?

Operation Details:

Status: Failed

Error: The application scope is changed, please request a new access token for the store "%1".

Copied From Environment: Production

Copied From Type: Production

New Environment Name: DevOct24

New Environment Type: Sandbox

Country: NZ

Application Version: 24.5.23489.23968

Categories:

Dynamics 365 Business Central

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Khushbu Rajvi. 21,046 Super User 2025 Season 2 on at

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Ensure the Shopify stores in the production environment have valid access tokens. refresh it and try again.

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