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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The application scope ...
Small and medium business | Business Central, N...
Suggested Answer

The application scope is changed, please request a new access token for the store "%1".

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Posted on by Toby Crowther
Trying to Copy/Restore a PRODUCTION environment as a new Sandbox. 
Getting the following error after 10+mins: 
The application scope is changed, please request a new access token for the store "%1".
 
There are two Shopify shops enabled in PRODUCTION.
Both have successful test connections.
 
Is there something in the restore process that is triggering Shopify?
 
 
: Failed
: The application scope is changed, please request a new access token for the store "%1".
: Production
: Production
: DevOct24
: Sandbox
: NZ
: 24.5.23489.23968
Categories:
Dynamics 365 Business Central
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 23,136 Super User 2026 Season 2 on at
    Ensure the Shopify stores in the production environment have valid access tokens. refresh it and try again.

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