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Unable to install Outlook Add-in

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Posted on by Monchhichi

Hi all,

I am trying to install the new Outlook add-in but encounter an error when trying to signing in within the add-in in Outlook. Every time I click "Sign in now", a window temporarily pops up but then closes itself.

I then see this message and the same thing happens after pressing "Try again". I have checked to ensure I don't have any pop-up blockers and have tried staying logged in in a separate Chrome/Edge window but haven't had much success.

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I have also uninstalled/reinstalled, rebooted my machine but nothing is working.

Any help would be much appreciated!

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petergroft 90 on at

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RE: Unable to install Outlook Add-in

Enable Disabled Add-in

Select Disabled Items in the drop-down at the bottom of this window, next to the Go button.

Click Go.

Select the Add-in that you would like to re-enable.

Click Enable in the lower-left corner of this window.

Restart Outlook. Close Outlook, wait for 5 seconds, then start it again.

Regards,

Peter
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Marco Mels on at

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RE: Unable to install Outlook Add-in

Hello,

You need to contact Wiisse or your partner to assist you further.

Thank you.