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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Bank Reconciliation - ...
Microsoft Dynamics GP (Archived)

Bank Reconciliation - Voided Transaction

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Posted on by JDV 140

I am unable to balance my bank reconciliation properly because I receive the following error "You can't mark the checkbox for this transaction because it has been voided."

We had a payment that was incorrectly voided in the wrong period (12/18/2015 instead of 12/18/2014). Now this transaction is left open on the bank rec because the void is not recorded until the next year. Is it possible to change the void date or to remove the transaction from this bank rec module? This transaction will not clear for another year if left as is.

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  • Community Member Profile Picture
    Community Member on at

    I am having the same issue - have you found a resolution? Thanks!

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi,

    On the Reconcile Bank Statements window Change the cutoff date to the date of the wrong posted date i.e. 12/18/2015 as per Joesph and press transactions.  In this voided transactions will be excluded.

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    You can correct it by backend process. The bank reconcile transactions are available in CM20200 table and CM20400(from this distribution table verify the voided flag updated or not). And you also need to correct the voided posted date of appropriate module history tables as well.

    Better you can contact your SQL expert/GP partner to correct this issue. Before doing this make a backup of your company database.

    Hope this helps!!!

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