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Hi, I have a question, I want to prevent record in my entity to be duplicated actually, I already create a plugin that runs on pre-operation it's working but its buggy. Why its buggy? because when the record is created at the same time when I said the same time the difference between the creation of one record with another is only a matter of a millisecond. So when both are checking if the record with the same name is already created or not it will return false. I come with a solution to make my plugin runs on post-operation and make it asynchronous, but it will delete both records instead. Any suggestion for this? Thanks in advance
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can i get the code you have written?
The only thing I'm not sure of is the merging of records part. I don't think business rules would be able to merge records together. I imagine that this could be handled through a custom plugin however we are completely native and that was part of the difficulty of my issue. Looking at your diagram I think that if it were me I would try to get someone familiar with creating a flow to take a look and see if it could be handled that way.
In my case there were three different criteria in the workflow and the workflow kept triggering on a different one of the three and created duplicates. I tried the alternate key as well as a duplicate detection rule and those did not prevent duplicates. I created a business rule that evaluated for the various combinations of the three criteria and then added a simple yes no field on The entity and used to that in the workflow. I was able to stop the duplicates because once the value is yes the workflow no longer triggered.
Hi Merry,
An alternate key is essentially created at the database level which signifies that from no matter where a record is getting created i.e manual, import, workflow, plugin , integration etc. the alternate key will be enforced.
When you created the alternate key - the job was successful? I am referring to this : passion4dynamics.com/.../alternate-key-creation-stuck-on-pending-status
Hi Merry, As suggested earlier, write a Plugin on pre create of record. Check duplicate record and throw an exception. This will prevent from duplicate creation.
Thanks,
Anand
Soooo I have configured an Alternate key using only the name field (text) but the records in this particular entity are created by a workflow. The duplicates are still creating. My research is indicating that neither duplicate detection or alternate keys stop a workflow from creating records. Is this true? Is there anything else or any suggestions ANYONE can offer me? We are completely native.
@Rawish Kumar
Hi,
Thanks for your answer i will look forward to it
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