Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Answered

What exactly does having a user Workflow Process stuck in 'Suspended' Status Reason mean?

(0) ShareShare
ReportReport
Posted on by 10

Why is the workflow suspended and what can I do to UNsuspend it? Do I need to recreate it entirely? This keeps happening and I can't find a reason why a workflow that worked fine during testing now has over 60 'Suspended' jobs. Thanks!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: What exactly does having a user Workflow Process stuck in 'Suspended' Status Reason mean?

    Hi JessA Mooney,

    User workflow processes are stuck in the "Suspended" state, because they are waiting for a condition that has not yet been met.

    If you don't need those " Suspended " workflow processes, you can delete them.

    1.From within the Dynamics 365 environment, launch Advanced Find.

    2.In the Look for list, select System Jobs.

    3.In the search criteria area, add criteria similar to the following:
         System Job Type – Equals – Workflow
         Status Reason – Equals – Waiting

    4.Choose Results.

    pic83.png

    5.In the results window, you can open review each item to determine whether the workflow can be deleted.

    pic84.png

    pic85.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans