web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / What exactly does havi...
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

What exactly does having a user Workflow Process stuck in 'Suspended' Status Reason mean?

(0) ShareShare
ReportReport
Posted on by JessA Mooney 10

Why is the workflow suspended and what can I do to UNsuspend it? Do I need to recreate it entirely? This keeps happening and I can't find a reason why a workflow that worked fine during testing now has over 60 'Suspended' jobs. Thanks!

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi JessA Mooney,

    User workflow processes are stuck in the "Suspended" state, because they are waiting for a condition that has not yet been met.

    If you don't need those " Suspended " workflow processes, you can delete them.

    1.From within the Dynamics 365 environment, launch Advanced Find.

    2.In the Look for list, select System Jobs.

    3.In the search criteria area, add criteria similar to the following:
         System Job Type – Equals – Workflow
         Status Reason – Equals – Waiting

    4.Choose Results.

    pic83.png

    5.In the results window, you can open review each item to determine whether the workflow can be deleted.

    pic84.png

    pic85.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 156

#2
Pallavi Phade Profile Picture

Pallavi Phade 102 Super User 2026 Season 1

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 55 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans