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I tried to create Virtual power agent and configured transfer to omnichannel. When i try to access my virtual power agent in Team app, authentication error getting
If i access power agent directly in team, there is no authentication error. However When i try to access power agent directly in team , transfer to human agent is not working .
Below error getting when i access BOT in Team app
below error getting when i try to access BOT directly
#1
André Arnaud de Cal...
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Super User 2024 Season 2
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Martin Dráb
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Most Valuable Professional
#3
nmaenpaa
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