Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Fields not saving
Microsoft Dynamics CRM (Archived)

CRM Fields not saving

(0) ShareShare
ReportReport
Posted on by CU23052011-0

Hello,

 When using CRM for Outlook 2015 any changes made using CRM Field are lost.

These are the steps to reproduce

  1. Open a track appointment using CRM for Outlook 2015

  2. Click CRM Fields

  3. Make any changes to these fields

  4. Click Save

  5. Open the same appointment, click CRM Fields again and changes are lost

I tried syncing with CRM once the changes were done but still experience the same issue.

I am using CRM 2015 and Office 2013 (32bit)

Read some post where this issue existed in CRM 2011 and was resolved with RU16, and CRM 2013 with the release of SP1 - Update 2, but so far no fixes for CRM 2015.

Does anyone know a workaround for this issue?

 

Cheers,

Nro

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,305 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans