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Microsoft Dynamics CRM forum

CRM Fields not saving

Posted on by 130


 When using CRM for Outlook 2015 any changes made using CRM Field are lost.

These are the steps to reproduce

  1. Open a track appointment using CRM for Outlook 2015

  2. Click CRM Fields

  3. Make any changes to these fields

  4. Click Save

  5. Open the same appointment, click CRM Fields again and changes are lost

I tried syncing with CRM once the changes were done but still experience the same issue.

I am using CRM 2015 and Office 2013 (32bit)

Read some post where this issue existed in CRM 2011 and was resolved with RU16, and CRM 2013 with the release of SP1 - Update 2, but so far no fixes for CRM 2015.

Does anyone know a workaround for this issue?




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