Payment terms - 1 invoice in arrears

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Hi,

I need to set a particular client with payment terms 1 invoice in arrears and invoices are due every 30 days. I had an order for this particular client dated back 2 months from today. Now two months had passed and I did another order and had the the 1st invoice still pending but no holds where created with this order.

Can someone help me out please?

Thanks

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L Vail 65,271 on at

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Alexander,

This is a new one for me. When you say 'no holds were created', I'm presuming that you are using SOP and have the Credit Limit Hold ID set in Sales Order Setup. Right now, how do you have your payment terms set up?

Kind regards,

Leslie

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Hi Thanks for your reply, yes I have that all set up for example this particular client have payment terms set up as '1 invoice in arrears' and also due 30 days with no grace period in the debtor maintenance.

This client had a pending invoice for more than 30 days and I created another order for this client bit in the order no hold was created.

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L Vail 65,271 on at

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Hi,

The '1 Invoice in arrears' must be something your company entered because I do not see that option on the company payment terms window. If you want the credit limit warning notice to display as soon as your client is past due, then you need to be sure you click the blue right arrow next to the credit limit amount on the Customer Maintenance Options window. You also need to have your SOP document type set up to automatically assign a Hold when the credit limit warning flag is thrown. Here's a screenshot of the window I'm talking about:

Kind regards,

Leslie

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Thanks for this. Yes that particular payment term is something we had added to the system in order if the client have a pending invoice which exceeds 30days no order will be issued again.

But for some reason the order has been issued with no hold.

The client in particular is set as no credit limit.

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L Vail 65,271 on at

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Hi,

If the customer has unlimited credit, I would put a big number in the credit limit box and then fill out the Display credit limit warning box if the client has anything in the past due bucket. You also need to have no password on the credit limit in receivables and have your SOP document type set up to automatically apply a hold if the customer has a credit limit overage. Your SOP document setup would look something like this:

If any of those requirements are not met, the hold will not automatically be placed.

1. No password on RM credit limit

2. Credit limit expansion set on customer

3. Credit limit hold identified on the SOP document ID setup window.

Kind regards,

Leslie

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