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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Inventory Movement for...
Small and medium business | Business Central, N...
Suggested Answer

Inventory Movement for Sales Order / Error "The document Sales Order is not supported"

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Posted on by BobSacamano 40

Hi all,

we want to post an inventory movement for items of a sales order. For seperate reason we do not want to create a pick order.

I can create the inventory movement from the sales order just fine. 

Now, when I want to register the inventory movement, I get the error "The document Sales Order is not supported".

pastedimage1615464421684v1.png

pastedimage1615464508102v2.png

The location is set up like this:

pastedimage1615464543047v3.png

What is the reason for this behavior and how can we fix it? There was an old thread from 2017 but no solution provided there as well (except development).

https://community.dynamics.com/nav/f/microsoft-dynamics-nav-forum/261458/inventory-movement-from-a-sales-order-not-allowed

Thanks in Advance!

Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Bob,

    When your location is set up to require pick processing but not shipment processing, you use the Inventory Pick page to record and post picking and shipping information for your source documents. The outbound source document can be a sales order, a purchase return order, an outbound transfer order, or a production order whose components are ready to be picked. You are using the Inventory Movement off the Sales Order and this will not work. You can create an inventory pick in three ways:

    1. Create the pick in two steps by first requesting an inventory pick by releasing the source document. This signals to the warehouse that the source document is ready for picking. The inventory pick can then be created on the Inventory Pick page based on the source document.

    2. Create the inventory pick directly from the source document itself.

    3. You can create inventory picks for several source documents at the same time by using the batch job.

    Hope this helps.

    Thanks,

    Steve

  • BobSacamano Profile Picture
    BobSacamano 40 on at

    Hi Steve,

    thanks for your reply! Unfortunately we do not want to use Inventory Pick because we only need to post goods issue later on (from antoher location). I have also removed the "require pick processing" from the location but I am getting the same error in inventory movement.

    I just want to use an internal document to move the sales order items from bin 1 to bin 2 w/o having to copy all items manually in an internal movement. The inventory movement seems PERFECT for that except it gives me above mentioned error. I was wondering if this is a bug or a feature, as it does not make much sense to me why it should not be possible from a process perspective.

    Thanks and best regards

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Bob,

    You could check the box Require Shipment will allow the Inventory Movement to work from Sales Orders. I have heard users making a small customization making the button in the sales order page that takes the items information and quantity and creates an internal movement.

    Hope this helps.

    Thanks,

    Steve

  • BobSacamano Profile Picture
    BobSacamano 40 on at

    Hi Steve,

    I tried that but with Require Shipment box checked I get the "There is nothing to create." prompt in the sales order (when creating movements). From the "inventory movement" list the sales order is then missing in the source documents list.

    I am afraid we need to do a development.

    Thanks anyway :)

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